Return Policy

To be eligible for a return/exchange, your item must be unused/unworn and in the same condition that you received it. It must also be in the original packaging. Returns must be received within 30 days of purchase date. 
To complete your return, we require products to have been purchased directly from Boot Rugs®, LLC (not from an outside source).
Defective issues must be reported to us within 5 days after delivery.
*****Shipping Return Address******
To return/exchange your product, you should mail your product to:
Boot Rugs®,LLC
504 S Oakes St 
San Angelo, Texas 76903
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the initial cost of shipping will be deducted from your refund. We do not refund shipping charges from purchases. All shipping charges in an exchange process will be the responsibility of the purchaser.
Exchanges (if applicable)
With approval we are happy to exchange any item for the full purchase price, less shipping costs. Shipping costs on exchanges will be the responsibility of the purchaser. To make an exchange, please contact us for authorization at or 325-212-7544
Refunds (if applicable)
Once your return is received and inspected, we will send you an e-mail to notify you that we have received your returned item.
If you are approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Additional non-returnable items:
Gift cards
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.  Purchaser is responsible for tracking lost items shipped.